"Honest, helpful, Reliable"Mr John JacksonFrom my recent and first experience I would fully endorse all the positive things that have previously been said about Chapel-en-le-Frith Car Sales and about Tony and his Dad. Honest, helpful, reliable, straightforward and businesslike. I would recommend them to all like minded people looking for a fair deal!
"5 star service and aftercare"Mr Lee JarrattPurchased a 5 series BMW from Tony at Chapel en frith car sales from all the way down in North Devon without seeing the vehicle, and yes i know it was a risk, however reading the reviews and speaking to him i knew this was where i wanted to take my custom especially knowing they are a well established family business. I opted to have the BMW delivered to my home address which was delivered the following week by his father Peter, the delivery tooj a couple days longer, however this was due to Tony making sure my car was serviced and issued with a fresh MOT on the car which meant he was adiment that i recieved the vehicle ready to go and enjoy. The vehicle arrived to me by 9am by Peter who left really early to make sure it was here in good time, Peter talked me thru the vehicle, shown me all the paper work and explained the 3 year warranty which was complimentary with the car along with the 12 month MOT and 6 months tax!! All i had to do was drop Peter to a local train station to make his journey back. Tony gave me a courtesy call in the evening to make sure everything was fine and i was happy with car. After a couple of weeks i noticed drops of oil beneath the vehicle so contacted Tony of whom was most obliging to make sure the fault was rectified. I was even able to use my lical garage and Chapel en frith cars made the payment direct to the garage for the minor fault that was found and rectified. I would really recommend this establishment to anybody that seeks 5 star service, sales and after care service. Tony and Peter were both extremely polite, proffessional and knowledeable. Chapel en frith cars have also restored my faith in car purchasing as i had a previous bad experience at another car sales dealer. Well done Tony and Peter for a trouble free purchase and would definitely consider using you again even tho your 300 miles from me. How Customer service should be and Putting the customer 1st.
"Car is in immaculate condition"Kyle FrasermHad a great service from Tony & his father. I wanted to buy my dream car, a Porsche and I'm glad I bought it from this company. He wasn't a pushy salesman he only answered questions you had about the car and was even patient enough to wait for me to find finance to fund it. The test drive wasn't just around the block, we went on a good drive to properly test the vehicle & Tony was very knowledgeable about it too. Car is in immaculate condition and low mileage for the age of the car I got offered free delivery (even though I wanted to pick it up myself) 6 months road tax, full 12 month MOT and even a 3 year warranty! I'll be sure to use again and would recommend Chapel En Le Frith Car Sales to anyone looking for a car
"Great service"Dave Cottonpicks his stock carefully to provide excellent cars at good value. After searching for an old but immaculate S Class, the best one I found (by far) was with Tony. It had a fresh MOT and Tony had gone to great lengths to ensure that all mechanicals were in top condition before he presented it for sale. I saw other similar cars elsewhere that were described as "stunning" only to be disappointed, but Tony's car exceeded his description in that it was truly immaculate, genuine and pampered. He was very helpful and we agreed a very reasonable price. If the worst happens, I have peace of mind in a comprehensive one year warranty provided at Tony's expense. Overall I am delighted and very grateful to Tony and will certainly reward him with my custom in future.
"How car sales should be done"Tom SavageSo impressed and pleased with the service from Tony. I bought a Mercedes from Chapel En Le Frith and it was one of the best sales experiences I have ever had. Having spent a couple of months looking for a second hand merc and visiting a few non starters/scams/death traps (pro tip - don't buy a second hand car inside the M25), it was so refreshing to have a genuine, friendly and helpful conversation with Tony. All the information I asked for was provided and that really put my mind at ease. The icing on the cake was having the car delivered with a fresh service and MOT and a warranty included, with it arriving on my birthday! Pure coincidence of course.... This really is how car sales should be done, highly recommended.
"Professional but friendly attitude"Mr CoxHello Tony had to send you a thank you message,as me and my wife were really happy with the service we received right from the off, you put us at ease and with your professional but friendly attitude and knowledge of car's we new we had made the right choice buying from you, well to be honest other than choosing the clk 500 we didn't have to do anything which was great, as you took care of everything,3 year warranty, 12 month mot,valet and polish even a full tank of fuel, the car is running wonderful and we will have many happy day's motoring, Big Thanks Tony . From a very satisfied customer.
"Really pleased with the service"Rebecca GrattonReally pleased with the service. Both lovely gentlemen very professional and helpful. I had an issue with the car bumper and they sorted it straight away. Brilliant that you get 3 years warranty and also 6 months MOT. Very happy with the car and the service. I would recommend.
"upfront and honest from the start"Jordan SykesStumbled across this site when searching auto trader and i'm glad I did. Owner is upfront and honest from the start and the service I received was amazing. Free delivery of my car and this was adapted a couple of times due to unfortunate circumstances at my end. Was very impressed with everything from these guys and would recommend them to anyone looking to buy a new car.
"Competent and Attentive"Wendy TurpThese lads are competent and attentive. I had a discussion and they helped me with my ideal car - one with some poke! As soon as the photos arrived I was delighted. Lots of bells & whistles with the assurance that the paperwork and warranty are sorted. I could not wait and enjoyed a scenic drive to trade in and collect. :)
"Best Buying Experience"Paula-Dawn TindaleDear Tony, Just wanted to say that I have been a car buyer for more than 50 years and obtaining my Jaguar X from you was the best buying experience I have ever encountered. Well worth the round trip from Leeds, Yorkshire. Your Dad took us for the longest test drive we've ever been on, more a sightseeing trip around the High Peak. You even insisted on valeting the car for us before we left, though it looked perfect to me. Both you and your Dad are genuine people, a rare thing in today's world. I wholeheartedly recommend you!
"Highly recommended"Richard ScotneyHaving had bad experiences buying a second hand car before I was worried history would repeat itself. I needn't have worried however as Tony is a great Guy to deal with. Having spoken to him on the phone to ask about the BMW Z4 I instantly knew he was someone I'd be happy to deal with. My instincts were spot on as Tony made buying the car such an easy and painless process and along with the 3 year warranty, 6 months road tax and even arranging for his Father to deliver the car to my home free of charge, I now have total peace of mind and a great car.
"fresh car as painless as possible"Denis & MichelleWe would just like to say a big thankyou to Tony & Peter of Chapel En Le Frith car sales. A family run business who add that personal touch and go out of thier way to make the purchase of a fresh car as painless as possible. Genuine people, which makes a change from big franchise motor dealers Thanks again.
"Outstanding!"SimonBest experience of buying a quality used car to date! Outstanding packages provided and superb customer services all day, every day. 3 years warranty, 6 moths tax, half a tank of fuel and free delivery nationwide.... Unbelievable! I could not recommend this garage enough. You wont be disappointed. Many thanks, Tony & Peter. I'm pretty sure I'll see you in the future.
"I reccommend to anyone"MalcolmProfessional, friendly service, good communication throughout the buying process,nothing too much trouble. Would recommend to anyone looking to purchase a quality used car.
"I haven't stopped smiling since"Simon KellyHi Tony, just wanted to say what an enjoyable experience it was buying my fantastic Alfa Spider from your garage a couple of weeks ago. From viewing and test driving the car on Thursday, it was delivered to my door 200miles away on Saturday morning by Peter. I haven't stopped smiling since, driving in the sunshine with the roof down. Thanks again & I would recommend your company & excellent customer service to anyone.
"I would recommend anyone"John Tony, wanted to say thanks for making the purchase of the Porsche an enjoyable one. Everything you said you would do, you delivered, and I would recommend anyone to visit you if they are looking for an honest, friendly service. Will definitely be back to you in the future and glad to say I have found a car dealer I can trust.
"they are very trustworthy"Luke ScottA friendly, professional used car dealership. They are very trustworthy, I would certainly recommend them to anyone considering buying a used car. Excellent customer service.
"will tell others about you guys."Hitendra PancholiHi Tony. Just like to say how happy I am with buying my car from you. I was worried about buying my first executive car but you guys made me feel safe. The car is excellent condition and I am very happy with it. Definitely will tell others about you guys. Also will come to you first when looking for my next car.
"what a pleasure"Mark WardWould just like to say what a pleasure you made buying my Porsche Boxster from you.I had worries about such an expensive car but with the condition and 3 yr warranty it has given me peace of mind. And got a fair price for my part exchange, Hope to see you again when I fancy another car.
"knowledge to answer any questions"Peter McGrathI travelled all the way up from London with my son to buy his first car. The car looked in good condition in the photo's, and when I called and spoke to Peter, he assured me he wouldn't let me travel all that way if it wasn't a great car. We'd looked at a promising car the day before about an hour from our house. As soon as I saw that car I felt disappointment, it was a little shabby, so this time I was a bit more guarded. Tony picked us up from the station, and as soon as I saw the car I knew it was worth the trip. It was exactly as promised, in fabulous condition, and I really liked Tony's style. I don't respond well to pressure selling, and Tony's approach is to let the car sell itself. He's there with his knowledge to answer any questions, but there was no pressure. The deal was very fair, included a 12 month warranty, and we had a great father/son road trip home. Having come from London, the journey round the Peak District was lovely. I wholeheartedly recommend Chapel-In-The-Frith Car Sales, they were a pleasure to deal with!